1. BASIC TRAINING

THE UNIQUE BENEFITS OF TAKING BASIC TRAINING IN CONFLICT MANAGEMENT

BTCM.cover_.NEW__0In an 80-minute recorded course, you’ll hear Dr. Ralph Kilmann’s crystal-clear voice explain the underlying dimensions of conflict management: assertiveness and cooperativeness. These dimensions define the TKI’s five conflict-handling modes: competing, collaborating, compromising, avoiding, and accommodating.

You’ll then hear Dr. Kilmann explain three additional dimensions on the TKI Conflict Model: the distributive, the integrative, and the protective dimensions. These extra dimensions provide greater depth and deeper insight into a person’s TKI Profile.

By learning all about the TKI Conflict Model directly from the author himself, you can rest assured that you’ll be using the TKI assessment accurately and to its full potential.

Near the end of this online course, Dr. Kilmann provides his detailed and insightful interpretation of six very different TKI Profiles, which is one of the best ways to learn how to accurately interpret your own as well as other people’s TKI results. His analysis of these six TKI Profiles also offers numerous action recommendations on how these individuals can improve their conflict-handling behavior.

This online course comes with a 30-page downloadable manual that includes an image of every presentation slide, Dr. Kilmann’s personalized notes, and reference material.

Because this course is recorded, you can watch it anytime, anywhere, and at your own pace.

PURCHASING THIS COURSE FOR YOURSELF

The fee for the 80-minute BASIC Training in Conflict Management is $225.

When you complete the purchasing process, you’ll have instant access to this recorded online course for 90 days. During this period, you can (1) download the Course Manual; (2) decide whether you want to purchase and then take the TKI assessment (an option, not a requirement); and (3) watch this online course as often as you like.

Although you’re not required to take the Thomas-Kilmann Conflict Mode Instrument (because you might’ve taken it in the past and still have your report on hand), taking this assessment will enhance your learning experience.

To test your mastery of this course, or to receive 1 CEU, take and pass the Final Exam. However, there is not a ‘certificate of achievement’ for BASIC Training in Conflict Management (as offered for some of the separate courses and course collections).