4. CULTURE MANAGEMENT

THE UNIQUE BENEFITS OF TAKING OUR CULTURE MANAGEMENT COURSE

CMC_cover_0In a 6-hour recorded course, you’ll hear Dr. Ralph Kilmann’s crystal-clear voice describe a very practical approach for improving the culture of any work-group or organization. You’ll first learn why the rather nebulous concept of culture must be managed effectively: Without first establishing a culture that fosters trust, candor, openness, information sharing, and a willingness to work with diverse others, it will be most difficult for any work-group or organization to manage its problems and conflicts successfully. Dr. Kilmann’s approach to culture management is not based on the usual practice of developing long lists of core values that all members are then supposed to follow on a daily basis. Instead, in this course you’ll learn how group members can uncover the unwritten, unspoken, behavior-specific rules of the road: ‘What are the accepted ways of doing things around here? How do I get ahead? How do I stay out of trouble?’ Dr. Kilmann’s then explains a culture-gap: the difference between an actual norm that is currently operating in the group (which often prevents members from fully utilizing their wisdom, talent, and experience) and the desired norm that‚ if properly established‚ would lead to greater success and satisfaction for all concerned. Making use of the Kilmann Organizational Belief Survey, Kilmann-Saxton Culture-Gap Survey, and a number of worksheets for identifying and closing culture-gaps, you’ll learn how to use the steps of problem management (first presented in the ADVANCED Training course) to establish a satisfying and productive culture for any work group or organization.This online course comes with a 130-page downloadable manual that includes an image of every presentation slide, Dr. Kilmann’s personalized notes, reference material, and two self-report assessment tools. Because this course is recorded, you can watch it anytime, anywhere, and at your own pace.

PURCHASING THIS COURSE FOR YOURSELF

The fee for the 6-hour Culture Management Course is $400.

When you complete the purchasing process, you’ll have instant access to this recorded online course for 90 days. During this period, you can (1) download the Course Manual and (2) watch this online course as often as you like.To test your mastery of this course, or to receive 6 CEUs, take and pass the Final Exam. Although KD does not offer a ‘certificate of achievement’ for the Culture Management Course, passing this exam counts toward your receiving the ‘Certificate in Conflict Management and Change Management,’ if you later upgrade to the course collection: The Complete Program.

PURCHASING THIS COURSE FOR SEVERAL PARTICIPANTS (OR SOMEONE ELSE)

The price of this online course for 1 to 4 persons is $400 each. The price for 5 or more persons is $325 each. At the start of the purchasing process, you can enter the ‘Quantity’ you wish to order. Next click on ‘Update cart.’ If you entered 5 or more courses for the ‘Quantity’ of your purchase, the total charge will be based on the group rate.After you complete your checkout, download The Spreadsheet for Creating Group Accounts and follow the instructions. If you are buying this course for another person (for training purposes, for example), fill out the spreadsheet for just this one person.

COMPLETING YOUR PURCHASE

Before you can purchase this course, you must first create a username account and log in to your existing account. After you have completed your purchase, click on My Online Courses on your username panel at the top left of our Website. A new page will open that will provide a link for taking your online course.