TESTIMONIALS

James E. McGuire, JAMS

“A fresh look at the elements of successful, repeatable negotiation competence for organizations. By focusing on the organization and not just indi...
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Dr. David Wagner, University of Oregon

“Negotiation doesn’t happen in a vacuum. Furlong and Gordon recognize this and show the reader how organizations can set the stage for negotiation ...
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Mary Miksch, Director of Organizational Development & Training

“This book changed my perspective on how to train negotiators. Rather than focusing on (just) building the skills of an individual, I learned how i...
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Professor Eben Weitzman, University of Massachusetts Boston

“Gordon teaches us that consistent success in negotiating ultimately rests not on an organization having great negotiators–those are needed&#...
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Professor Dwight Golann, Suffolk University Law School

“Negotiation teaching has always focused on what the spokespeople say to each other, around a table or zoom screen. This book goes far beyond this,...
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Henry Abbott, ESPN / Truehoop

“Old-school sports executives like to sell the idea that running a team comes with alchemy, pressures and bad breaks unlike any other busines...
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Paul Greene, Global Sports Advocates

“As a sports lawyer who represents athletes, I see firsthand the importance of team culture and how it affects players one way or the other. ...
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Jason Belzer, President – GAME, Inc.

“What can the business world learn from some of the most successful sports teams in history? Taking a deep dive into the into the inner worki...
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Jennifer Baker, Director of Athletics, The Johns Hopkins University

“A strong culture is a source of sustainable competitive advantage. It is a controllable, and can be created; Gordon, Furlong, and Pendleton ...
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Bo Hanson, 4x Olympian, 3x Olympic Medalist, Performance Consultant at Athlete Assessments

“Few books are written which give you the “how to” about working with people effectively in the sporting environment. Sport is un...
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Ria Scott, University of Virginia Women’s Golf Coach

“To me, culture is everything. Culture is bigger than the individual, greater than the team, and more important than a single performance. It...
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Tyrone Brooks, Office of the Commissioner of Baseball, Major League Baseball

“A culture of success is what permeates throughout winning organizations and Gordon, Furlong, and Pendleton hit the mark with this book. Ever...
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Frances Traisman, Vice President of Sales, Seattle Mariners

“Every leader – whether in sports, business or at home – strives for consistent success. With The Sports Playbook, Gordon, Furlong, and Pendl...
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Maurice “Mo” Kelly, VP of Player Engagement, Seattle Seahawks

“When your culture leads to your best player being your hardest worker then you truly have something special. That doesn’t happen by accident...
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Rob Mullens, University of Oregon Athletic Director

“Building and maintaining a championship culture is foundational to sustained excellence. Organizational culture must be a strategic initiati...
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Athletic Director, NCAA DI

“I can talk to my athletes every day all day. Very rarely will a student athlete tell me something is wrong. There are simply too many potential ne...
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Craig Leon, Professional Distance Runner

“The assessment survey provided me with information that allowed me to introspectively examine my strengths and weaknesses in the hope of max...
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Ian Dobson, 2008 Olympian & Elite Running Coach

“The Playbook is a fascinating look at the structures and strategies that produce consistent success. By using real-world examples to bring t...
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Mark Versfeld, Olympic Swimmer

“The assessment has helped me to recognize strengths and weaknesses not only in myself, but also given me a tool to work…better with people c...
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Deanna Panting, Canadian National Skeleton Team

“This became a large part of my World Cup success…although chronologically 38, my emotional age is 28 … prime age of a world class athl...
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Amy Rovai, Kidsports Sports Manager

“[The Sports Mediation Course] has really helped me out a lot.  Even though I have to be somewhat biased with cases, it has really helped my ...
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Kristen Moore, Head Women’s Basketball Coach & Westmont College Associate Athletic Director

“We should be creating a positive sport culture instead of focusing on fixing conflict after it happens.”
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Neena Bryant, Professional Softball Player

“Conflict Resolution has aided in allowing me to better approach, attack and mediate problems which need problem solving, as well as, teachin...
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Don McPherson, Former NFL Quarterback

“No game is won or lost on game day. Sustained success in sports comes from understanding that life is a process and the skills we learn from...
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James Harris, NFL and MLB

“For 10 years I had lead meetings without purpose or focus. I have changed everything since learning Process Consultation theory and have nev...
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